Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 1-866-544-4301 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Home Delivery

Our professional delivery personnel will, for a minimal stop charge, carefully inspect your purchase, prepare it, deliver it to your home and set it in place. You will be called the day prior to delivery and notified of the estimated time (120 min. window) your delivery will be made.

We need your help to assure the smoothest and most efficient delivery. If you need to reschedule your delivery date from that specified on your original sales order or pre-arranged once your merchandise is available, call us 48 hours ahead. Your order is prepared and loaded in advance. Failure to provide a 48 hour notice will result in a reschedule fee equal to your delivery charge.

Please have your home ready for delivery

Remove any furniture, accessories, breakable objects or obstructions from the delivery path and room or area where your purchase is to be placed. Measure one last time where the item is to be placed to make sure it will fit (both the space and the path to reach the space). Pay particular attention when purchasing large mattresses and box springs. We are not able to move your existing furniture.

We cannot deliver accessory items such as pictures, lamps and mirrors. Our trucks are not equipped to ensure safe, damage free delivery of these items. Please take your accessory items with you on the date of purchase.

Customer pickups

Zimmerman's Furniture offers you the opportunity to pick-up your furniture at any one of our stores. For pick-up of merchandise the day of purchase, please allow one half hour for our warehouse to pull your order and prepare it for pick-up. For pick-up at a later date, please call one hour ahead to assure that your item will be ready.

Our warehouse hours are:

Monday-Friday: 10 AM-5:00 PM
Saturday: 10 AM-5:00 PM
Sunday: Closed

We are pleased to assist you in loading your merchandise. However, it is the customer's responsibility to ensure that the load is secure. We are not responsible for damage once the merchandise has left the premises.